Knowledge Base

What payment methods do you accept?

What payment methods do you accept?

We accept payment by:

  • Debit card
  • Credit card
  • PayPal
  • Direct bank payment

Payment options are available monthly, quarterly, or annually, and can be selected during the ordering process.


Automatic card payments

For your convenience, ongoing fees for Web Hosting Plans may be automatically charged to the same debit or credit card used when the service was started.

This card is held on file for recurring billing and will be charged according to the billing period selected during the order process.

If you registered your domain name through WebhostingNZ, your domain renewal may also be automatically charged to the same card.


PayPal payments

If you paid using PayPal, an invoice will be sent near the renewal date with payment options.


Direct bank payment

You can also pay by direct bank payment.

Bank account:

02-1291-0644029-000

Account name:

WEB HOST SERVERS LTD

Please use your invoice number as the payment reference so we can match the payment to your account.


Making changes or cancelling a service

If you need to update your payment details, make changes to your service, or cancel, please contact the WebhostingNZ Support Desk.

You can contact us through our contact page, or email:

support@webhostingnz.com

Please include your full identifying details so we can locate your account.


Refunds

Hosting fees may be refunded back to the original payment method if the hosting account is cancelled within the first 30 days of ordering.

Domain registration and renewal fees cannot be refunded once the domain has been registered or renewed, as the registrar does not permit a refund or cancellation.

SSL certificate fees cannot be refunded, cancelled, or amended once processed.

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